FAQs
What makes The Cub Story clothing different?
Our clothes are made using 100% organic cotton, ensuring they’re gentle on your child’s skin and safe for the environment. Each piece is thoughtfully designed to blend comfort, style, and sustainability.
Are your fabrics certified organic?
Yes! We use GOTS-certified (Global Organic Textile Standard) fabrics that are free from harmful chemicals and made with ethical practices.
What age groups do you cater to?
Our range is ideal for children from newborn up to 5 years old, covering various stages of early childhood.
How should I care for the clothes?
We recommend machine washing in cold water on a gentle cycle. Avoid bleach and harsh detergents. Hang dry or tumble dry on low for best results.
What is your shipping policy?
We offer free shipping on all orders across India—no minimum required!
What is your return policy?
If you’d like to return a product, simply email us at admin@thecubstory.com within 7 days of receiving your order. Please ensure the product is unused and in original condition with tags intact.
Can I track my order?
Absolutely! Once your order is shipped, we’ll send a tracking link via email and SMS so you can follow its journey.
How can I reach customer support?
For any queries or support, email us at admin@thecubstory.com or reach out via our Contact Us page. We’re always happy to assist!